By logging on, you agree to the Terms of Service below. Also see our Privacy Statement to learn how we collect, use, and protect your personal information.
Please ensure that you use your SOEID number in order to log on to this website.
If you left the pension scheme on or before 18 April 2012, you should continue to use your Employee ID.
If you have any queries, please contact Citi Member Services on 0870 843 5000 (or +44 1442 201 762 if calling from overseas).
By selecting Log On, I understand and agree that the entry of my Employee ID, password, security answers, and/or other identifier is the method this Web site uses to verify my identity. They serve as my electronic agreement, indicating that I agree to the following:
- Any instructions, choices, or requests I make on this Web site will be considered my written permission to Citi and its Citi Member Services Centre to provide information or conduct transactions on my behalf, in accordance with Citi employee policies, programmes, or employee benefit plans.
- I am responsible for reviewing any written confirmation statements provided to me (on paper or in electronic form) regarding any instructions, choices, or requests that I make through this Web site. I am responsible for reviewing for inaccuracies all of the information transmitted to me. If there are any inaccuracies, I am responsible for correcting them using the tools available to me on the Web site or by contacting Citi Member Services Centre to point them out.
- The functionality of this Web site permits me to request or provide personal information for example, pension arrangement balance information and pay. I am solely responsible for any loss of privacy or confidentiality of this information if I disclose my Employee ID, password, security answers, and/or other identifier to a third party other than in connection with the services delivered to me through this Web site. I agree to contact Citi or Citi Member Services Centre immediately if I have reason to believe that someone has gained unauthorised access to my Employee ID, password, security answers, or any other identifier.
- I understand that the plan documentation, insurance contract, or administrative practices and procedures of Citi or Citi Member Services Centre will have control over any information provided on this Web site.
- I understand that this Web site may not perform as intended at all times. I agree that Aon Hewitt, Citi and/or Citi Member Services Centre are not responsible for any error, omission, interruption or delay in operation of or transmission through this Web site, communication line failure, system failure, or other circumstances beyond their control.
By using this site I agree that Aon Hewitt Limited and/or Hewitt Associates Outsourcing Limited may process my data for the purpose of administering my employee benefits and/or pension benefits (including statistical analysis) and that this may include passing on my data to the trustees of the pension scheme, Scheme Actuary, auditor, administrator, benefit provider and/or such third parties as may be necessary for the operation of the employee benefit and/or pension schemes and management of the company. I understand and consent to my data being transmitted, processed or stored abroad by Aon Hewitt Limited and/or Hewitt Associates Outsourcing Limited to any other third party located outside the European Economic Area that may be necessary for the above purposes. Aon Hewitt Limited and/or Hewitt Associates Outsourcing Limited will ensure that the confidentiality of your data is adequately protected in the event of any third party processing your data or your data being transmitted, processed or stored abroad.